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Our People & Culture

Our People

We’re a business that’s changing and growing, innovating and surprising. But without the right people – on the ground and behind the scenes – this counts for nothing. So we look for some very particular qualities in our people.

You love fashion – live and breathe it. You have an instinct for retail. And you have ideas, imagination and opinions – and aren’t afraid to express them. As our customers have a style of their own, so will you. They expect the best from us and by listening and understanding their needs, you’ll deliver exactly that. By combining your own sense of style, attention to detail and customer service know-how, you’ll make a huge contribution to our business, the shopping experience of our customers and help to create a fun environment in which to work.

Gap Inc. and our brands are fast-paced, creative environments where your ideas are heard and challenges embraced. We’re a company with talented and diverse people striving to do our jobs better every day. We believe in doing the right thing and treating each other with integrity and respect. In return, we promise you the freedom to explore your ideas and all the training and support necessary for you to grow too.

Our Culture

Much of what shaped the company at its founding in 1969 remains deep in our DNA today: customer focus, community involvement and integrity. Our vision for how we work is built on four pillars:

Think: customers first – we consider the needs and value the diversity of thought, experience and perspectives among our customers.

Inspire: creativity – we open ourselves to new ideas, tapping into our diversity of perspectives.

Do: what’s right – we treat every customer, supplier and employee with respect.

Deliver: results – we strive to create an inclusive environment where employees thrive and generate top performance.

These cultural cornerstones are the filters for our decisions and behaviors. This foundation links all of our brands, divisions and functions. It encompasses our goal of fostering a culture that retains the essence of what makes us special and focuses on how we need to evolve to succeed.

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